Velunor Support

Filestead

Document organizer support

For questions about imports, categories, search, reminders, app lock, encrypted backup, optional iCloud sync, or App Store purchases.

Storalyse

Video storage support

For questions about Photos permission, scans, estimates, video selection, quality options, compression, deletion, or completion reports.

What to include

Please include the product name, iPhone or iPad model, iOS or iPadOS version, app version, a short description of what happened, and any error message. Do not send private documents, photos, videos, passwords, or full payment details.

Privacy and billing

For privacy questions, email contact@velunor.us. Apple manages App Store billing and refunds; purchase history and refund requests are available through Apple's support services.

Business inquiries

For company, banking verification, partnership, press, or general inquiries, contact contact@velunor.us.

Current availability

Filestead and Storalyse are completed release candidates preparing for initial App Store submission. Public download links will be added to the product pages after Apple approves each listing.