Pack It Pretty
Make everything fit.
Find packing guidance, challenge and Blueprint help, purchase answers, privacy details, and direct support for Pack It Pretty.
Open Pack It Pretty supportPlayer care
Velunor Game Support
Gameplay help, purchase guidance, accessibility feedback, and a real way to reach us.
Shadow Tales
Help Pip find the way home.
Find puzzle guidance, troubleshooting, advertising and purchase answers, privacy details, and direct support for Shadow Tales.
Open Shadow Tales supportContact us
Tell us what happened
Email contact@velunor.us. Include your device model, operating system version, game version, selected language, the screen or level involved, and a short description. A screenshot is helpful when appropriate.
Open email supportPurchases and billing
Purchases are processed by Apple. Use the game's Restore Purchase option for an eligible non-consumable purchase. For charges, refunds, or App Store account questions, use Apple's purchase support.
Privacy
Read our company privacy policy, Pack It Pretty Privacy Policy, or Shadow Tales Privacy Policy. Privacy questions can be emailed directly to us.
Press and partnerships
For press, creator, platform, localization, or business inquiries, email contact@velunor.us with a clear subject line.